New invoice rules, old manual habits.
Belgium made structured electronic invoicing between Belgian VAT-registered businesses mandatory from 1 January 2026, generally exchanged through the Peppol network. Invoices now arrive as structured data, which makes automated checking and booking far easier than with PDFs.
Antwerp's economy (the port, logistics, chemicals and the diamond trade) runs on documents and on strict compliance, including anti-money-laundering obligations in the diamond sector.
Local, in practice.
Customer agents that answer in the language the customer uses.
Structured invoices matched to orders and contracts; exceptions flagged.
Missing delivery notes, certificates or invoices requested automatically.
Drafts for Exact Online, Odoo or your package, approved before booking.
Follow-up designed around Belgian consent rules for named-person emails.
Regulation, in plain words.
Belgian privacy law is supervised by the Gegevensbeschermingsautoriteit (GBA/APD).
What firms here start with.
Remote, in Dutch.
We work with Antwerp clients online, in Dutch or English. In-person sessions can be arranged.
We have no Belgian office and have not published a Belgian client case yet. We are not tax advisers; your accountant confirms the e-invoicing set-up.
Published prices.
All prices excl. VAT. "From" covers a standard scope; your fixed quote comes from the Blueprint. Model and messaging fees (for example WhatsApp per-message charges from Meta) depend on volume and are estimated in the Blueprint.
Common questions.
Do you replace our Peppol access point?
No. You keep your access point or accounting package. The agents work on the invoices after they arrive: matching, checking and preparing them for booking.
Can the agent answer in French?
Yes, as well as Flemish Dutch and English.
Is cold outreach allowed in Belgium?
Rules are strict for emails to named persons; we only build follow-up for people who contacted you or are customers, and recommend checking campaigns with Belgian counsel.
What does it cost?
One system from €3,900; AI Blueprint €1,950, credited to your build. Excl. VAT.
Want this in your business?
Tell us how you work today. We'll tell you honestly what AI can take off your team's plate, what it costs, and whether we are the right fit.