The funnel leaks after sign-up.
Acquisition is expensive, and many fintechs see a large gap between sign-ups and funded or active accounts. The reasons are usually mundane: a document that failed, a bank link that timed out, a question nobody answered.
At the same time, support teams answer repetitive questions about fees, limits, transfers and card status, in several languages.
Where AI earns its keep.
Users stuck at a step get a clear message about exactly what to do.
Fees, limits, transfer times, card status: answered from approved content.
Personal, consented messages to sign-ups who never transacted.
Complaints detected and routed to a human with the full context.
Funnel drop-off and support topics, weekly.
Built around the rules.
Fintechs are regulated differently by country; the agent follows your approved wording and escalation rules.
Your stack, connected.
What we can show you.
We have not published a fintech client case. We can show the onboarding follow-up and reactivation flows on sample data, and the guardrails we would apply.
We built a branded referral portal and Telegram helpdesk bot for BMT Trading, live since September 2026, in Dutch and English.
Common questions.
Can the agent see account balances?
Only if you decide so, read-only, and only after the user is authenticated in your app. Many clients start without it.
What about complaints?
Complaints are detected and routed to a person immediately, so your regulatory complaint process applies.
Do you integrate with our app?
Through your APIs, webhooks or CDP events. The Blueprint defines exactly which events we need.
What does it cost?
A single support system from €3,900; AI Support + KYC follow-up from €15,000; Reactivation Engine from €12,000. All excl. VAT.
Want this in your business?
Tell us how you work today. We'll tell you honestly what AI can take off your team's plate, what it costs, and whether we are the right fit.