AI Support + KYC Follow-up for prop firms & exchanges

Who it's for

Regulated teams with a queue that never ends.

Prop firms, crypto exchanges and VASPs, payment and trading apps, with a busy support inbox and a sign-up funnel that leaks at verification.

Rules, payout and deposit questions answered by hand at 2 a.m.

Users in many languages, one support team

Sign-ups stuck at a missing document, with nobody following up

Agents copying the same answers into tickets all day

What you get

What's included.

0124/7 support agent

Website, live chat, WhatsApp or Telegram, trained on your help centre, rules and policies.

02Multilingual, incl. Arabic

The same approved content behind every answer, in the user's language.

03Safe hand-off

Withdrawals, complaints, account security and anything sensitive go straight to a human.

04KYC follow-up

Spots incomplete or rejected onboarding and sends the user a clear, specific next step.

05Helpdesk + CRM sync

Zendesk, Intercom, Freshdesk, HubSpot or your own ticketing via API.

06Logs and approvals

Every answer and action logged; you approve knowledge and tone before go-live.

How it works

From call to live.

Week 1–2AI Blueprint

Help content, onboarding statuses, edge cases and the target in writing.

BuildFirst module live

Support agent first; working within 30 days of the build starting.

ThenKYC follow-up

Connected to your onboarding statuses; messages approved by compliance.

MonthlyRun & Care or AI Ops

Monitoring, content updates and weekly improvements.

Price & timeline

What it costs.

AI Support + KYCfrom €15,000one-time build · 50% at start, 50% on acceptance

Plan first€1,950AI Blueprint · fixes scope, price and target · credited to the build

Monthly€490/moRun & Care per system, or AI Ops from €1,950/mo

All prices excl. VAT. A working first module within 30 days of the build starting, or we keep building at no extra cost until there is one.

Ownership

You stay in control.

Built in your accounts. The agents read onboarding status; they cannot change it. Your compliance team approves every message template that touches verification.

The AI never approves or rejects KYC, deposits, withdrawals or payouts

Account-security and complaint topics always routed to a human

Approved answers only; no financial or investment advice

Full log of every answer for audit

Where it fits

Industries and integrations.

IndustryProp firmsRules, payouts and challenge questions.IndustryCrypto exchanges & VASPsMultilingual support and onboarding follow-up under VARA rules.PackageGrowth SystemsThe full Growth Systems offer with all four packages.

FAQ

Common questions.

Does the AI make KYC decisions?

No. It explains what is missing and how to fix it, and routes the case. Approval or rejection is always made by your compliance team in your own KYC tool.

Which languages?

English and Arabic as standard, and most major languages your users write in, all answered from the same approved content.

Can it handle Telegram?

Yes. Many trading communities live on Telegram; the agent can work as a Telegram bot alongside web chat and WhatsApp.

Can we start smaller?

Yes. The first module can be the support agent alone, and the free 7-day pilot puts a starter agent on your website or WhatsApp first.

Free 30-minute audit

Want this in your business?

Tell us how you work today. We'll tell you honestly what AI can take off your team's plate, what it costs, and whether we are the right fit.

Book a free audit See all prices

Keep reading

Support that answers. Onboarding that finishes.