WhatsApp is the front door.
In Dubai, customers expect to message a business on WhatsApp and get an answer the same evening, in Arabic, English or a mix of both. A business that replies by email the next day has often already lost the customer.
The city also has several legal layers: federal UAE law, free zones with their own rules (DIFC and others), and sector regulators such as VARA for virtual assets, the DHA for healthcare and RERA/DLD for real estate.
Local, in practice.
Gulf Arabic, Modern Standard Arabic and English in one agent, switching mid-conversation.
WhatsApp Business Platform, Instagram DMs and web chat, with hand-off to staff.
Voice agents that answer and book calls in Arabic or English.
Quotes and invoices in AED for UAE clients.
Data hosted in the UAE or EU on request.
Regulation, in plain words.
We are not lawyers; we design systems so your legal and compliance advisers can approve them easily.
What firms here start with.
In person, in Dubai.
We meet Dubai clients in person for the audit and the Blueprint sessions, and run in-company AI training on location or online.
Our own projects here include a dental clinic growth engine for the UAE market, covering clinic discovery, website audits and outreach (an own venture, not a client case).
Published prices.
Prices for UAE clients are quoted in AED, excl. VAT. Free 30-minute audit and a free 7-day pilot (one per company).
Common questions.
Where in Dubai are you based?
Oravel is based in Dubai. We meet clients at their office or online; our business address will be published once our Google Business Profile is verified.
Do you invoice in AED?
Yes. UAE clients are quoted and invoiced in AED: AI Blueprint AED 7,900, one system from AED 15,900, AI Ops from AED 7,900 a month, Run & Care AED 1,990 a month per system, all excl. VAT.
Can the agent speak Emirati or Gulf Arabic?
It writes in Gulf Arabic and Modern Standard Arabic and adapts to the customer. For voice, we choose a voice and test it with your team before go-live.
Do you work with free-zone companies?
Yes. We check which data-protection regime applies (for example DIFC or ADGM) in the Blueprint.
Want this in your business?
Tell us how you work today. We'll tell you honestly what AI can take off your team's plate, what it costs, and whether we are the right fit.