Peak hours are when nobody can answer.
A restaurant gets most of its calls and messages around lunch and dinner, which is exactly when the host and the floor manager are busy with guests. Missed calls become empty tables, and group enquiries for thirty people wait until someone has time the next morning.
Groups that run several venues also struggle with the numbers: covers come from the booking system, revenue from the POS, hours from the rota tool, and nobody puts them side by side until the month is over.
Where AI earns its keep.
Bookings, changes and cancellations made directly in your reservation system, with the confirmation it already sends.
Party size, date, budget and menu choice collected; your deposit and cancellation terms stated; a manager confirms.
Opening hours, parking, terrace, dress code and kids' menus, answered from content you approve.
Reminders and easy rescheduling on the channel the guest booked through.
Covers, no-shows, revenue per cover and labour as a share of revenue, per venue.
Built around the rules.
Food information and consumer rules apply. The agent sticks to what you publish and hands health-related questions to people.
Your stack, connected.
What we can show you.
We have not published a hospitality client case. We can show a reservation conversation on WhatsApp with sample data and explain how it would write into your booking system.
The free 7-day pilot can run on your website chat or WhatsApp number, so you can read real guest conversations before you decide.
Common questions.
Does it work with our reservation system?
With most systems that offer an API or partner integration, such as Zenchef, SevenRooms, OpenTable and Formitable. If yours does not, the agent sends the guest your booking link and handles the questions around it.
Can it answer allergy questions?
It can tell guests that allergen information is available and how to get it. Specific questions such as 'is the risotto safe for a nut allergy' always go to a staff member, because a wrong answer can hurt someone.
Can it take deposits for groups?
It can send a payment link from your existing payment provider and record the status. Exceptions and refunds are decided by a manager.
Which languages?
Arabic and English in Dubai; Dutch, French and English in the Netherlands and Belgium; plus most languages tourists write in.
Want this in your business?
Tell us how you work today. We'll tell you honestly what AI can take off your team's plate, what it costs, and whether we are the right fit.