Home / Use cases / Reactivation engine · Training & education providers

Re-enrolment for training providers.

Learners who stopped mid-programme, alumni ready for the next level and companies that trained once get a personal note about what fits them now.

Short answer

For training and education providers, a reactivation engine reads your LMS and CRM for learners who stopped mid-course, alumni who finished a level that has a natural next step, and companies that bought training once and not again, groups them by reason and drafts a personal message per person for your advisers to approve. ORVL builds it from €12,000 excl. VAT.

The problem

Why training providers look at reactivation engine.

Training providers already know who their best prospects are: people who started and stopped, graduates of level one, and HR managers who booked an in-company session last year. Few providers contact them systematically, because each needs a different message.

Mass newsletters do not do it. A learner who stopped because of work pressure needs a different note from one who passed with distinction, and a company needs a proposal, not a course list.

The workflow

What the agent does, step by step.

ReadLMS and CRM

Progress, completion, certificates, last activity and company bookings.

SegmentWhy they stopped

Stalled mid-course, completed with a next level, or corporate one-off.

MatchNext step

The course or module that fits, with the next start date.

DraftPersonal note

Mentions where they left off; for companies, a short proposal idea.

ApproveAdviser sends

Advisers review and send; replies booked into intake calls.

Integrations

Systems it works with.

Learner progress lives in the LMS (for example Moodle or TalentLMS); contact consent lives in the CRM. Both are needed.

LMS (Moodle, TalentLMS or similar) export or API
CRM (HubSpot, Teamleader, Pipedrive)
Email from your domain
WhatsApp Business Platform templates
Course calendar
Guardrails

Where a human decides.

Learner data is personal data, and progress records are sensitive to the learner.

Only learners with a basis for contact; opt-outs honoured permanently
No messages to minors without parental involvement
Messages never mention grades or failures in a way that embarrasses
Every draft approved by an adviser
Measuring it

How you know it works.

Measure: stalled learners re-enrolled, alumni booking a next level, and repeat corporate bookings within a year.

Example with assumed numbers: a provider has 900 learners who started a programme in the last two years and did not finish. If an assumed 4% re-enrol after a personal message, that is 36 learners to set against the build cost.

The example uses assumed numbers to show the method. It is not a client result or a promise.

Price

What it costs.

Reactivation Enginefrom €12,000one-time build · 50% at start, 50% on acceptance
Plan first€1,950AI Blueprint · fixes scope, price and target · credited to the build
Monthly€490/moRun & Care per system, or AI Ops from €1,950/mo

All prices excl. VAT. The fixed quote comes from the AI Blueprint.

Honest fit check

When this is not the right build.

If your courses are one-off certifications with no next step and no corporate buyers, reactivation has little to work with.

FAQ

Common questions.

Can it use certificate expiry dates?

Yes. For certifications that need renewal, the expiry date is one of the best reasons to get in touch.

Is this a Growth System price?

Yes, the Reactivation Engine starts at €12,000 excl. VAT. A simpler reminder flow can be part of a €3,900 single system.

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