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An AI receptionist for estate agencies.

Calls and WhatsApp messages about listings, viewings and valuations, answered while your agents are out on viewings.

Short answer

For an estate agency, an AI receptionist answers inbound calls and WhatsApp messages about listings (availability, size, price, service charge), books viewings with the listing agent, takes valuation and landlord enquiries and routes them to the right person. It answers only from your listing data. ORVL builds it from €3,900 (AED 15,900) excl. VAT.

The problem

Why estate agencies look at ai receptionist.

Estate agents spend their days out of the office, on viewings and valuations. The phone rings while they drive, and WhatsApp fills up with questions about listings that are answered in the listing itself.

Valuation requests from potential sellers or landlords, the most valuable calls an agency gets, often wait the longest because they need a senior agent.

The workflow

What the agent does, step by step.

TriggerCall or message

About a listing, a viewing, a valuation or a tenancy.

IdentifyWhich listing, which person

Matches the reference or address to your listing data; recognises sellers and landlords.

AnswerFrom listing data

Size, price, availability, service charge, pets, parking: only what your data says.

BookViewing

Slots from the listing agent's calendar, with confirmation and reminder.

EscalateValuations and offers

Seller or landlord enquiries and any offer go to a senior agent immediately.

Integrations

Systems it works with.

Listing data must be current; we connect to your CRM or listing feed so the agent never answers from stale data.

WhatsApp Business Platform
Agency CRM or listing feed
Agent calendars
Phone number (voice agent)
Portal enquiry emails
Guardrails

Where a human decides.

Property advertising has rules, and agents should never improvise facts.

Answers only from the listing record; unknown facts go to the agent
Offers and negotiations always handed to a person
Dubai: no listing claims beyond your permitted advertising
Callers can always ask for a person
Measuring it

How you know it works.

Measure: missed calls before and after, viewings booked by the agent, and time to first response on valuation requests.

Example with assumed numbers: an agency with eight agents misses 10 calls a day while agents are on viewings. If even two of those a week were valuation requests that now get a same-hour callback, the question becomes how many listings a year that is worth to you, not how many hours it saves.

The example uses assumed numbers to show the method. It is not a client result or a promise.

Price

What it costs.

One systemfrom €3,900AED 15,900 · one-time · live in 30 days or setup fee back
Plan first€1,950AI Blueprint · AED 7,900 · 100% credited if you build within 60 days
Keep it running€490/moRun & Care · AED 1,990/mo · cancel monthly

All prices excl. VAT. The fixed quote comes from the AI Blueprint.

Honest fit check

When this is not the right build.

If you have a staffed front desk that already answers every call and message within minutes, start with lead follow-up on portal enquiries instead.

FAQ

Common questions.

Can it speak about off-plan projects?

Only from the project information you provide and approve, including the disclaimers your developer requires.

Does it work in Dutch for agencies in the Netherlands?

Yes. It answers in Dutch or English, from your listing data.

Free 30-minute audit

Want this in your business?

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