Enquiries come in through the DMs.
Most enquiries for injectables, skin treatments or laser hair removal start as a direct message after someone sees a post. They want a price and a slot quickly, and if the clinic answers the next day, they have often booked elsewhere.
At the same time, aesthetic treatments are medical procedures. Whether a treatment is suitable, what the risks are and how to deal with a reaction after treatment are questions for a doctor or nurse, and some products cannot be advertised to the public at all.
Where AI earns its keep.
Treatment overviews, published prices and opening hours, answered from approved content within minutes.
A consultation with the right practitioner booked in your clinic software, with a deposit link if you use one.
Preparation notes your clinicians wrote, sent before the appointment.
Approved aftercare texts after the visit, with a direct route to the clinic if something feels wrong.
A personal reminder when a follow-up is typically due, sent only to clients who agreed to it.
Medical rules first, marketing second.
Aesthetic medicine sits under health law in both regions. The agent handles admin and approved information; clinicians handle care.
Your stack, connected.
What we can show you.
We have not published an aesthetic-clinic client case. We do run our own clinic-focused venture in the UAE (a dental clinic growth engine), which is our project, not a client result.
On a call we show a sample WhatsApp consultation booking in Arabic and English and the exact points where the agent hands over to a clinician.
Common questions.
Can it tell a client whether a treatment suits them?
No. It explains what the clinic offers and books a consultation. Suitability is assessed by a clinician during that consultation.
Can it mention Botox in messages?
In the EU, advertising prescription-only medicines to the public is not allowed, so the agent talks about consultations and treatment areas and does not promote products. In the UAE we follow your DHA-approved wording.
Does it work on Instagram?
Yes, through Meta's messaging API for Instagram professional accounts, alongside WhatsApp and your website chat.
What happens if a client reports a reaction?
The agent does not advise. It gives your emergency instructions straight away and alerts the clinic so a clinician can call back.
Want this in your business?
Tell us how you work today. We'll tell you honestly what AI can take off your team's plate, what it costs, and whether we are the right fit.